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CODE

ERROR MESSAGE

REASON

RECOMMENDED ACTION

22

Device switches off. Please confirm and restart.

Power supply defect

Repair necessary only when service code appears repeatedly.

24

Device switches off. Please confirm and restart.

Heating problem

Clean bowl contacts (pins on bottom of Thermomix), replace bowl. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

30

Device switches off. Please confirm and restart.

Hardware problem

Repair necessary only when service code appears repeatedly

32

Device switches off. Please confirm and restart.

Hardware problem

Repair necessary only when service code appears repeatedly

36

Device switches off. Please confirm and restart.

Hardware problem

Repair necessary only when service code appears repeatedly

37

Device switches off. Please confirm and restart.

Hardware problem

Repair necessary only when service code appears repeatedly

38

Device switches off. Please confirm and restart.

Hardware problem

Repair necessary only when service code appears repeatedly

39

Device switches off. Please confirm and restart.

Hardware problem

Repair necessary only when service code appears repeatedly

69

Device switches off. Please confirm and restart.

Heating problem

Repair necessary only when service code appears repeatedly

152

Device switches off. Please confirm and restart.

Problem with motor control

Repair necessary only when service code appears repeatedly

153

Device switches off. Please confirm and restart.

Problem with locking system

Repair necessary only when service code appears repeatedly

176

Device switches off. Please confirm and restart.

Software problem

Repair necessary only when service code appears repeatedly

192

Device switches off. Please confirm and restart.

Uncritical problem with locking system

Repair necessary only when service code appears repeatedly

194

Device switches off. Please confirm and restart.

Uncritical hardware problem (motor)

Repair necessary only when service code appears repeatedly

195

Device switches off. Please confirm and restart.

Uncritical hardware problem (motor)

Repair necessary only when service code appears repeatedly

196

Device switches off. Please confirm and restart.

Uncritical hardware problem (motor)

Repair necessary only when service code appears repeatedly

208

Device switches off. Please confirm and restart.

Mechanical defect of locking system

Repair necessary only when service code appears repeatedly

224

Device switches off. Please confirm and restart.

Bowl content too hot for dough mode.

Allow contents to cool and try again. No repair necessary

225

Device switches off. Please confirm and restart.

Bowl content too hot for turbo mode

Allow contents to cool and try again. No repair necessary.

243

Device switches off. Please confirm and restart.

Problem with motor control

Repair necessary only when service code appears repeatedly

160

Device switches off. Please confirm and restart.

Problem with locking system

Repair necessary only when service code appears repeatedly

161

Device switches off. Please confirm and restart.

Problem with locking system

Repair necessary only when service code appears repeatedly

162

Device switches off. Please confirm and restart.

Problem with locking system

Repair necessary only when service code appears repeatedly

23

Please clean contact pins on bowl base

Problem with bowl (heating)

Clean bowl contacts (pins on bottom of Thermomix), replace bowl. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

52

Please clean contact pins on bowl base

Problem with bowl (heating)

Clean bowl contacts (pins on bottom of Thermomix), replace bowl. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

53

Please clean contact pins on bowl base

Problem with bowl (heating)

Clean bowl contacts (pins on bottom of Thermomix), replace bowl. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

25

Motor overload. Please check if bowl content blocks knife.

Motor overloaded

Follow advice in service code message. Repair necessary only when service code appears repeatedly

34

Motor overload. Please check if bowl content blocks knife.

Motor overloaded

Follow advice in service code message. Repair necessary only when service code appears repeatedly

29

Motor is too hot. Wait until the motor has cooled down. Please check the air intakes at the bottom and the back of the appliance. Please clean the protection grids.

Motor overloaded

Follow advice in service code message. Repair necessary only when service code appears repeatedly.

55

Scales are not working correctly and has been deactivated. Please restart device.

Problem with scale

Follow advice in service code message. Repair necessary only when service code appears repeatedly.

56

Scales are not working correctly and has been deactivated. Please restart device.

Problem with scale

Follow advice in service code message. Repair necessary only when service code appears repeatedly.

57

Scales are not working correctly and has been deactivated. Please restart device.

Problem with scale

Follow advice in service code message. Repair necessary only when service code appears repeatedly.

72

Please contact customer service. Device switches off automatically. Please confirm.

Hardware problem

Repair necessary, call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

75

Please contact customer service. Device switches off automatically. Please confirm.

Hardware problem

Repair necessary, call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

150

Please contact customer service. Device switches off automatically. Please confirm.

Hardware problem

Repair necessary, call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

140

Mixing bowl not in position. Place mixing bowl into right position.

Bowl not detected

Follow advice in service code message. Repair necessary only when service code appears repeatedly

142

Lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

Problem with locking system

Follow advice in service code message. Repair necessary only when service code appears repeatedly

143

Lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

Problem with locking system

Follow advice in service code message. Repair necessary only when service code appears repeatedly

144

Lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

Problem with locking system

Follow advice in service code message. Repair necessary only when service code appears repeatedly

145

Lid cannot be locked into position. Check mixing bowl and lid are positioned correctly.

Problem with locking system

Follow advice in service code message. Repair necessary only when service code appears repeatedly

146

Mixing bowl lid cannot be unlocked. Check for obstruction of locking bars.

Problem with locking system

Follow advice in service code message. Restart TM, Repair necessary only when service code appears repeatedly

147

Mixing bowl lid cannot be unlocked. Check for obstruction of locking bars.

Problem with locking system

Follow advice in service code message. Restart TM, Repair necessary only when service code appears repeatedly

148

No lid detected. Please check.

Problem with locking system (lid sensor)

Follow advice in service code message. Repair necessary only when service code appears repeatedly

149

Please check blocked lid sensor.

Problem with locking system (lid sensor)

Follow advice in service code message. Repair necessary only when service code appears repeatedly

151

Unexpected shutdown. Please always use the selector to shut down your Thermomix®.

System wasn´t shut down, but power supply was interrupted.

Follow advice in service code message. No repair necessary

501

Please restart your Thermomix®

Problem with recipe chip

Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

503

Please restart your Thermomix®

Problem with recipe chip

Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

511

Unexpected error, reloading factory settings. Personal settings will be lost.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

514

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

517

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

518

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

524

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

543

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

546

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

550

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

554

Could not access internal data. Please restart your Thermomix®

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 option 2 for Thermomix service team.

527

Could not access internal data. Please restart your Thermomix®

Problem with internal memory

Follow advice in service code message. Repair necessary only when service code appears repeatedly

558

Could not access internal data. Please restart your Thermomix®

Problem with internal memory

Follow advice in service code message. Repair necessary only when service code appears repeatedly

513

Could not access Thermomix® recipe chip. Please clean contacts and reconnect.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

519

Could not access Thermomix® recipe chip. Please clean contacts and reconnect.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

525

Could not access Thermomix® recipe chip. Please clean contacts and reconnect.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

544

Could not access Thermomix® recipe chip. Please clean contacts and reconnect.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

547

Could not access Thermomix® recipe chip. Please clean contacts and reconnect.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

551

Could not access Thermomix® recipe chip. Please clean contacts and reconnect.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

555

Could not access Thermomix® recipe chip. Please clean contacts and reconnect.

Problem with recipe chip

Follow advice in service code message. Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

516

Not supported accessory attached. Please attach original Vorwerk accessory.

Problem with recipe chip

Follow advice in service code message. If message appears also with recipe chip: Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

560

Not supported accessory attached. Please attach original Vorwerk accessory.

Problem with recipe chip

Follow advice in service code message. If message appears also with recipe chip: Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

522

Language is not available. Resetting to default.

Problem with selected language

Follow advice in service code message.

523

Thermomix® recipe chip language not supported.

Taiwaneese Cookey attached to non Taiwaneese Thermomix

Follow advice in service code message.

530

Touch device not working. Please restart your Thermomix®

Touch device not working

Follow advice in service code message. Repair necessary only when service code appears repeatedly

561

Communication error with accessory. Please restart Thermomix®

Unsupported accessory connected to USB

Follow advice in service code message. If message appears also with recipe chip: Remove Recipe Chip, ensure contacts are dry and clean - try again. If problem persists call 0330 660 0834 (UK) / 01 447 5157 (IRE) option 2 for Thermomix service team.

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