col_img_4_3_Thermomix_demo_party-0005Vorwerk’s commitment to direct sales and personal service means that all Thermomix ® customers are provided with individual support every step of the way. Before you buy, a local Advisor offers you a thorough demonstration of all of the Thermomix ® functions. And that is only the start. Owners of a Thermomix ® continue to receive individual support to help them get the most out of their new appliance. We also offer opportunities to link to our communities of users, to meet up with like-minded people and to seek information, ideas and valuable tips in person or online.

Caring for our customers is a high priority for us, and as an owner of a Thermomix ®, you can expect the very best support and advice throughout the long life of your appliance.

Thermomix ® is famous for its quality and longevity, but if anything does happen to it, you can rely on our excellent technical support and efficient provision of spare parts and replacement accessories.

It is just as important to us that you continue to enjoy and experience all the cooking benefits of owning a Thermomix ® too. This is why we have created a number of ways to explore, share and discover new recipes with online user communities and social media tools like Facebook. We also hold exclusive Cooking Classes so you can continue to learn about and explore new culinary possibilities in the world of Thermomix ®.

 

Warranty & Technical Services

Thermomix WarrantyAll Thermomix ® products and accessories meet the highest Vorwerk  standards. In the unlikely event of a defect simply call our service team on the below number and we’ll be happy to help. Your Thermomix ® comes with a 2 year domestic warranty and a 1 year commercial warranty.

Thermomix ® may only be repaired by an authorized Vorwerk repair center. Thermomix ® may only be used with official Vorwerk spare parts, never use Thermomix ® in combination with parts or equipment not made by Vorwerk. Failure to comply with the above provisions will void your warranty.

UK: 0330 660 0834 (option 2) IRL: 01 447 5157 (option 2)

 

CUSTOMER SUPPORT

From warranties to instruction manuals and cooking events

ONLINE SERVICES

Explore the Recipe Platform and Communities and connect via social media

FAQ

Answering your questions

COOKING CLASSES

Find out about our regular Cooking Classes

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